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Privacy Policy

A legal disclaimer

Last updated: May 27, 2025

At Mama takes a break, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, built with Wix, to learn about, contact us regarding, or book a retreat.

1. Information We Collect
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We collect the following types of information when you use our website:

  • Personal Information: When you contact us or book a retreat, we may collect your name, email address, and phone number.

  • Booking and Payment Information: If you book a retreat, we may collect payment-related information (such as transaction details) through trusted third-party services, including Stripe, PayPal, Wise, or bank transfers. We do not store your financial details on our servers.

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2. How We Collect Information
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We collect personal data in the following ways:

  • When you fill out our contact form

  • When you book a retreat through our website

  • Automatically through Wix’s platform tools, which may collect technical data like your IP address or browser type (we do not use Google Analytics or any external tracking services)

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3. Why We Collect Information
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We collect and use your personal information for the following purposes:

  • To respond to inquiries and provide customer support

  • To process retreat bookings and manage payments

  • To communicate with you about your booking or retreat information

  • To improve our services and ensure the functionality of our website

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4. How We Store and Protect Your Information
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Your personal information is stored securely using Wix’s built-in hosting and data protection features. We take reasonable precautions to protect your data from unauthorized access, loss, or misuse.

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5. Sharing Your Information
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We only share your information as necessary to process payments through trusted third-party providers:

  • Stripe

  • PayPal

  • Wise

  • Your bank (in case of bank transfers)

These services process your payment securely and may collect personal data according to their own privacy policies. We do not sell or rent your information to any third parties.

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6. Cookies and Tracking
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Our website may use essential cookies via Wix to ensure functionality (e.g., session management). We do not use third-party analytics or marketing cookies.

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7. Your Rights
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Depending on your location, you may have the right to:

  • Access or update the personal information we hold about you

  • Request deletion of your personal data

  • Withdraw your consent at any time

To exercise any of these rights, please contact us at mamasinsayulita@gmail.com.

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8. Third-Party Links​
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Our website may include links to external websites or services. We are not responsible for the privacy practices of these third-party websites.

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9. Children’s Privacy​
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Our website and services are not intended for children under 13. We do not knowingly collect personal information from anyone under this age.

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10. Changes to This Policy
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We may update this Privacy Policy occasionally to reflect changes in our practices. The updated version will always be available on this page with the date of the latest revision.

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11. Contact Us
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If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: mamasinsayulita@gmail.com

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